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This Privacy Policy describes how DOM VENTAS (“we,” “our,” or “us”) collects, uses, and protects your information when you visit or make a purchase from regional websites (the “Site”).

By accessing or using our Site, you agree to the practices described in this Privacy Policy.
 

1. Information We Collect

As a direct-to-consumer business, we collect information necessary to process orders, provide customer support, and improve our services.

a. Personal Information You Provide

When you interact with our Site, you may provide:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Order details

• Payment information (processed securely via third-party payment providers)

b. Automatically Collected Information

When you browse our Site, we automatically collect:

• IP address

• Browser type and device information

• Pages viewed and interactions

• Date, time, and referral source

This data helps us improve website performance and customer experience.

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2. How We Use Your Information

We use the collected information to:

• Fulfil and deliver customer orders

• Process payments and prevent fraud

• Communicate order updates and service information

• Provide customer support

• Improve our products, website, and services

• Send marketing or promotional messages (only with your consent)

• Comply with legal and regulatory requirements

 

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality

• Understand customer browsing behaviour

• Improve site speed, usability, and performance

You may disable cookies through your browser settings, but some features of the Site may not function properly.

 

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only as required to operate our business, including:

• Payment processors

• Shipping and logistics partners

• Website hosting, analytics, and marketing service providers

• Legal authorities when required by law

All third parties are required to keep your information confidential and use it solely for service purposes.

 

5. Payments & Transactions

All payments are securely processed by third-party payment gateways.
We do not store or have access to your full credit or debit card details.

 

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information.
While we strive to use commercially acceptable means to protect your data, no online system is completely secure.

 

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of your information

• Opt out of marketing communications

• Request information on how your data is used

To exercise these rights, contact us at care@domventas.com

 

8. Children’s Information

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

 

9. Third-Party Services & Links

Our Site may include links to third-party websites or services.
We are not responsible for the privacy practices of those third parties.

 

10. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated revision date.

 

11. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Business Name: Dom Ventas
Email: care@domventas.com
Website: www.domventas.com